Done-for-you · we file it
You have a sponsor in Singapore — we do the rest
You have a Singapore sponsor or guarantor — a local contact, relative, or a company with SingPass. We prepare and check your single-entry application, submit it through your sponsor, and track it to a decision. You don't touch the paperwork.
Who this is for
- Travellers with a Singaporean relative, friend or host who can act as sponsor.
- Company-invited visitors whose Singapore host has SingPass.
- Anyone who has a sponsor but wants us to handle the filing end to end.
What you'll need
- A Singapore sponsor with SingPass (a local contact, relative, or company).
- The applicant's passport data page.
- Travel dates and where you'll stay in Singapore.
How it works
- 1
Answer a few questions & pay
Tell us your nationality, dates and plan, then check out securely.
- 2
We prepare & check your Form 14A
You complete your details; we validate them against common refusal reasons.
- 3
You see what is prepared
You review the prepared Form 14A before filing and receive case and status communication after submission. ICA alone decides visa approval and entry at the checkpoint.
Processing is typically 3–4 working days after payment and submission to ICA. A visa never guarantees entry — ICA officers decide at the checkpoint.
Applying yourself vs with us
| Using your own permitted filing route | With VisatoSingapore | |
|---|---|---|
| Who can file | Needs a Singapore local contact with SingPass to file and submit | No SingPass needed — filing support is included: we use an eligible route where permitted |
| Language | English only | We work in 10 languages and prepare the English form for you |
| Support | No personal help if you get stuck | The AI assistant is available around the clock; a team member can take over through support when needed. |
Questions, answered
Getting started
How long does it take to apply?
The quick start takes about a minute — nationality, dates and plan. You complete the full Form 14A details after checkout, and review everything before it's filed.
What do I need before I start?
A passport valid for at least 6 months, a recent passport photo on a white background, your travel dates, a return or onward ticket, and your accommodation booking (hotel or apartment).
Do I need a local contact in Singapore?
Not with us. If you have no local contact with SingPass, our Full-support plan includes filing support — we arrange an eligible route and prepare the Letter of Introduction (V39A) where permitted.
Pricing & payment
Is the price all-in?
Four service plans. The final price of your selected service is shown before checkout; who submits the application and the ICA-fee status are shown separately.
How do I pay?
Securely via Stripe (card, Apple Pay or Google Pay). Stripe emails you an official receipt. For a few nationalities where card checkout isn't available, a specialist arranges a secure payment route.
Can I get a refund?
Refund terms depend on the selected plan. Form-only covers preparation and review; the customer or their permitted filer submits it. Plans with filing support include submission only for an eligible, complete and accurate case. The ICA fee is non-refundable after it is paid or the application is submitted. Eligibility for a service-fee refund depends on the plan, the stage and the work already delivered; contact support for a case review. An ICA refusal does not mean the service was not delivered, and ICA decisions are never guaranteed.
About your visa
Do you guarantee approval?
You review the prepared Form 14A before filing and receive case and status communication after submission. ICA alone decides visa approval and entry at the checkpoint.
How will I get my visa?
As a PDF by email once ICA issues it. Print it and carry it with your passport. A visa doesn't guarantee entry; ICA officers decide at the checkpoint.
About us
Are you the government / ICA?
No. VisatoSingapore is not ICA or a government website. We independently prepare Form 14A, review documents and support eligible filing through a permitted route.
How is my data protected?
Your details and passport images are encrypted (AES-256) and processed under Singapore's PDPA. We ask consent before collecting anything, and you can withdraw it.